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Welcome to Trezor — Your Journey to Secure Crypto Begins Here

Congratulations on choosing Trezor, the world's most trusted hardware wallet. The page you've reached, trezor.io/start, is your dedicated launchpad. Here, we guide you through the simple, four-step process to download the official Trezor Suite application and set up your new device to achieve unparalleled security for your digital assets.

Your Simple 4-Step Setup Guide

Setting up your Trezor is a quick and straightforward process. Just follow these steps to be up and running in about 15 minutes.

Step 1: Download Trezor Suite
For the best and most secure experience, download the Trezor Suite desktop application. If you prefer, you can also click “Continue in browser” to start with the web app directly.

Step 2: Install the Application
If you chose the desktop app, install it on your computer. Web app users can skip this step and proceed directly.

Step 3: Set Up Your Trezor Device
Connect your Trezor hardware wallet to your computer using the provided USB cable. The Trezor Suite app will then provide clear, on-screen instructions to complete your wallet setup, which typically takes about 15 minutes.

Step 4: Move Your Cryptocurrency
Once your device is ready, you can start securely managing your crypto. For detailed instructions on how to safely transfer your assets from an exchange to your new Trezor, please refer to our comprehensive guide.

Do You Prefer Expert Guidance?

If you would like personalized assistance, consider our Trezor Expert service.

  • What it is: A personal, one-on-one guide for setting up your Trezor hardware wallet.

  • The Session: A 60-minute live, online onboarding session conducted in English.

  • Availability: This service is available for all Trezor hardware wallet models.

Please note: You must have your Trezor device with you to participate in and benefit from this session.

Frequently Asked Questions (FAQs)

Q1: Is the Trezor Suite web app as secure as the desktop app?
While both are secure, the desktop application offers the highest level of security and the full set of features. The web app provides a convenient way to access your wallet from any browser.

Q2: What do I need to have ready before I start the setup?
Please ensure you have your new Trezor device, the supplied USB cable, a computer with internet access, and a notepad for writing down your recovery seed (never store it digitally).

Q3: What happens if I lose my Trezor device?
This is where your recovery seed becomes crucial. As long as you have safely stored the 12 to 24-word recovery seed generated during setup, you can fully restore your wallet and all your assets on a new Trezor device.

Q4: Can I use my Trezor with a mobile phone?
Yes, Trezor devices can be connected to compatible Android phones. You can manage your assets using the Trezor Suite web app in your mobile browser. For detailed instructions, please check our mobile setup guide on the main website.

Q5: Is the "Trezor Expert" session mandatory for setup?
No, it is an optional, premium service for users who prefer live, expert guidance. The standard setup process is designed to be simple and self-guided through the Trezor Suite app.

Q6: My computer doesn't recognize my Trezor. What should I do?
First, try using a different USB cable and port. Ensure you are visiting trezor.io/start and have downloaded the latest version of Trezor Suite. If issues persist, our detailed help center contains troubleshooting articles for common connection problems.

You are now ready to begin. Visit trezor.io/start to download Trezor Suite and take the first step toward true security and peace of mind in the cryptocurrency world. Welcome to the Trezor family.

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